Claims Services

support when it matters mosts

Beyond the design and placement of your insurance program, we’re here for you when insurance really matters. When the unfortunate occurs, we step in to help file and set up the claim, ensure you are swiftly assigned a representative, interpret the coverage when needed, and oversee the claims experience from beginning to end – driving the process forward at every opportunity. Our dedicated team provides customized service, exceptional communication, and proactive strategies to facilitate better results for our clients.


In a perfect world, you would never need insurance. But in this world, accidents happen. Rest assured that we will be standing by to help.

We have a dedicated Claims Associate with national carrier experience as a claims adjuster whose sole responsibility is to oversee the coordination of your claim and can also facilitate the following: 

Client Success Stories

Claims Reporting Options​

Prompt claims reporting is critical.  We hope that you will never need to, but in the event you should have to report a claim, the best method is to contact your insurance carrier directly in order to expedite the process.

We would be happy to assist you with reporting a claim. You may reach us during regular business hours by phone, (757) 965-8900, or email.

If outside regular business hours, please use the button above to submit an incident report – a member of our client service team will reach out to you within 24 hours.

Tips for reporting a claim

  • Write down everything you can remember about the event so you do not forget important details later.
  • If possible, take photos of any damage: the more documentation you can provide, the better.

Surety Bonding

Private Client Insurance

Incident Report

Submit an incident report to our Claims Department and a member of our team will follow-up.

"*" indicates required fields

Please list the primary name on the insurance policy
Your name
The date the incident occurred
Please provide the address where the loss occurred
Please provide a detailed account of the incident